âWe do not accept Exchange or cancellation requests. âWe do not accept returns. âOnce a payment is made, it is non-refundable. âIf you receive defective or wrong products, call us at 9900910809 or E-mail us at channellninemarketing@gmail.com
A defective product is defined as a product that: (i) is unfit for its intended purposes due to manufacturing or design flaws, (ii) has been damaged in the store prior to purchase, or (iii) does not comply with advertising or labelling statements made about the product. When you return a product claiming a defect, the product goes through a structured quality testing. If weâve made an error on your order, please contact our Customer Care on 9900910809 or channellninemarketing@gmail.com and weâll be happy to assist you.